iTunes: About the "A secure network connection could not be established" alert

iTunes: About the "A secure network connection could not be established" alertIf you are unable to sign in or purchase content from the iTunes Store, you may see the following alert:

"iTunes could not connect to the iTunes Store. A secure network connection could not be established.
Make sure SSL 3.0 or TLS 1.0 is enabled in the Internet Options control panel, then try again."

">ACUtil.setPOD('us~en'); var articleId = "TS1470"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('TS1470', 'iTunes: About the \"A secure network connection could not be established\" alert', 'en_US', 'unknown');ACUtil.getMultipleOffers('131629,PL302,PF4,PL303,PL321', 'TROUBLESHOOTING_ARTICLES', 'en_US', 'false');ACUtil.reportView('TS1470', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('TS1470', store.get('position'));store.remove('TS1470');store.remove('position');}, 3000);*///store.set('TS1470', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('TS1470');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff iTunes: About the "A secure network connection could not be established" alert Products Affected

Windows 7, Windows Vista, Windows XP, iTunes, iTunes Store, Windows, Internet Explorer

Symptoms

If you are unable to sign in or purchase content from the iTunes Store, you may see the following alert:

"iTunes could not connect to the iTunes Store. A secure network connection could not be established.
Make sure SSL 3.0 or TLS 1.0 is enabled in the Internet Options control panel, then try again."

Resolution

Collapse All Sections | Expand All Sections

In an effort to protect your privacy, iTunes uses the Secure Sockets Layer (SSL) protocol when you sign in to the iTunes Store. The SSL protocol uses port 443, the date and time, and other information from your computer to function as expected. The troubleshooting steps below will address the most commonly incorrect information that SSL and the iTunes Store require; this should resolve the issue and the alert should no longer appear.

Set your date and time

Check your computer's date, time, and time zone. If they are not correct, set the correct date, time, and time zone.

On Windows Click Start and then click Control Panel. Click "Date, Time, Language, and Regional Options" (Windows XP) or "Clock, Language, and Region" (Windows Vista & Windows 7). Click Date and Time. Click the Date & Time tab.
Make sure that the date and time settings are configured to use the current date and time and then click OK. On Mac OS X From the Apple (?) menu, choose System Preferences. In System Preferences, click Date & Time. Enable the option to "Set date and time automatically" if it is not.
Click the Time Zone tab and adjust the time zone to match your current location. Further troubleshooting steps (for Windows only)Correctly configure Internet Options Open Internet Explorer. On the Tools menu, click Internet Options. Select the Advanced tab. Under the Security section, look for Use SSL 3.0 and Use TLS 1.0. Make sure at least one of those two checkboxes is selected and click OK. (You can select both checkboxes).

Update, configure, disable, or remove security software If you are able to sign in to secure websites in your web browser but iTunes is unable to do so, security software may be interfering with the normal operation of iTunes. If this is the case, follow the steps in iTunes for Windows: Troubleshooting security software issues. If you are also unable to sign in to secure websites in your web browser, follow the steps in Microsoft's article You cannot log in to or connect to secured Web sites in Internet Explorer.

 

Additional Information

If the issue is still unresolved, or you found this article looking for assistance with another alert, please see the following articles:

Can't connect to the iTunes Store iTunes for Windows: Network Connectivity Tests iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod iTunes Store: "An unknown error occurred (-9808)" $('articlecontent').select('img').each(function(element) { if(element.width > 640 ){ var imageDiv = document.createElement('div'); imageDiv.setStyle({ 'display':'block', 'width':'660px', 'overflow':'auto', 'border':'1px solid #dedede','margin-right': '15px'}); element.parentNode.replaceChild(imageDiv, element); imageDiv.appendChild(element); } }); $('articlecontent').select('table').each(function(element) { if(element.width > 660 || element.offsetWidth>660){ var tableDiv = document.createElement('div'); tableDiv.setAttribute("class","kbtablecontainer"); element.setAttribute("style","margin-bottom:0px !important"); element.parentNode.replaceChild(tableDiv, element); tableDiv.appendChild(element); } }); Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information. Rate this article:Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problemOne Moment PleaseThanks for rating this article Not helpful Somewhat helpful Helpful Very helpful Solved my problem Share this article Twitter Facebook Last Modified: May 20, 2013 Article: TS1470 Views: 1955508 Rating: 2.0/5 Stars
(7164 Responses) LanguagesCeštinaDanskDeutschEnglishEspañolSuomiFrançaisMagyarBahasa IndonesiaItaliano??????NederlandsNorsk BokmålPolskiPortuguês (Brasil)PortuguêsP??????Svenska???Türkçe???????? KmLoader.isOmnitureSupported='true'; Event.observe(window, 'load', function() { new KmLoader('2', 0, 0, 'iTunes: About the "A secure network connection could not be established" alert', 0, 0, 'en_US', 0, 0, 'support_site.related_articles.TS1470',undefined,undefined,'TS1470');}); Event.observe(window, 'load', function() { new KmLoader('1', 0, 0, 'iTunes: About the "A secure network connection could not be established" alert', 0, 0, 'en_US', 0, 0, 'support_site.related_discussions.TS1470'); }); Related Discussions More discussions Related Articles Ask other users about this articlein Apple Support Communities Wait... See all questions on this articleSee all questions I have asked

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About the security content of iTunes 10.7

WebKit

Available for: Windows 7, Vista, XP SP2 or later

Impact: Visiting a maliciously crafted website may lead to an unexpected application termination or arbitrary code execution

Description: Multiple memory corruption issues existed in WebKit. These issues are addressed through improved memory handling.

CVE-ID

CVE-2011-3016 : miaubiz

CVE-2011-3021 : Arthur Gerkis

CVE-2011-3027 : miaubiz

CVE-2011-3032 : Arthur Gerkis

CVE-2011-3034 : Arthur Gerkis

CVE-2011-3035 : wushi of team509 working with iDefense VCP, Arthur Gerkis

CVE-2011-3036 : miaubiz

CVE-2011-3037 : miaubiz

CVE-2011-3038 : miaubiz

CVE-2011-3039 : miaubiz

CVE-2011-3040 : miaubiz

CVE-2011-3041 : miaubiz

CVE-2011-3042 : miaubiz

CVE-2011-3043 : miaubiz

CVE-2011-3044 : Arthur Gerkis

CVE-2011-3050 : miaubiz

CVE-2011-3053 : miaubiz

CVE-2011-3059 : Arthur Gerkis

CVE-2011-3060 : miaubiz

CVE-2011-3064 : Atte Kettunen of OUSPG

CVE-2011-3068 : miaubiz

CVE-2011-3069 : miaubiz

CVE-2011-3071 : pa_kt working with HP's Zero Day Initiative

CVE-2011-3073 : Arthur Gerkis

CVE-2011-3074 : Slawomir Blazek

CVE-2011-3075 : miaubiz

CVE-2011-3076 : miaubiz

CVE-2011-3078 : Martin Barbella of the Google Chrome Security Team

CVE-2011-3081 : miaubiz

CVE-2011-3086 : Arthur Gerkis

CVE-2011-3089 : Skylined of the Google Chrome Security Team, miaubiz

CVE-2011-3090 : Arthur Gerkis

CVE-2011-3105 : miaubiz

CVE-2011-3913 : Arthur Gerkis

CVE-2011-3924 : Arthur Gerkis

CVE-2011-3926 : Arthur Gerkis

CVE-2011-3958 : miaubiz

CVE-2011-3966 : Aki Helin of OUSPG

CVE-2011-3968 : Arthur Gerkis

CVE-2011-3969 : Arthur Gerkis

CVE-2011-3971 : Arthur Gerkis

CVE-2012-0682 : Apple Product Security

CVE-2012-0683 : Dave Mandelin of Mozilla

CVE-2012-1520 : Martin Barbella of the Google Chrome Security Team using AddressSanitizer, Jose A. Vazquez of spa-s3c.blogspot.com working with iDefense VCP

CVE-2012-1521 : Skylined of the Google Chrome Security Team, Jose A. Vazquez of spa-s3c.blogspot.com working with iDefense VCP

CVE-2012-2817 : miaubiz

CVE-2012-2818 : miaubiz

CVE-2012-2829 : miaubiz

CVE-2012-2831 : miaubiz

CVE-2012-2842 : miaubiz

CVE-2012-2843 : miaubiz

CVE-2012-3589 : Dave Mandelin of Mozilla

CVE-2012-3590 : Apple Product Security

CVE-2012-3591 : Apple Product Security

CVE-2012-3592 : Apple Product Security

CVE-2012-3593 : Apple Product Security

CVE-2012-3594 : miaubiz

CVE-2012-3595 : Martin Barbella of Google Chrome Security

CVE-2012-3596 : Skylined of the Google Chrome Security Team

CVE-2012-3597 : Abhishek Arya of Google Chrome Security Team using AddressSanitizer

CVE-2012-3598 : Apple Product Security

CVE-2012-3599 : Abhishek Arya of Google Chrome Security Team using AddressSanitizer

CVE-2012-3600 : David Levin of the Chromium development community

CVE-2012-3601 : Martin Barbella of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3602 : miaubiz

CVE-2012-3603 : Apple Product Security

CVE-2012-3604 : Skylined of the Google Chrome Security Team

CVE-2012-3605 : Cris Neckar of the Google Chrome Security team

CVE-2012-3606 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3607 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3608 : Skylined of the Google Chrome Security Team

CVE-2012-3609 : Skylined of the Google Chrome Security Team

CVE-2012-3610 : Skylined of the Google Chrome Security Team

CVE-2012-3611 : Apple Product Security

CVE-2012-3612 : Skylined of the Google Chrome Security Team

CVE-2012-3613 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3614 : Yong Li of Research In Motion, Inc.

CVE-2012-3615 : Stephen Chenney of the Chromium development community

CVE-2012-3616 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3617 : Apple Product Security

CVE-2012-3618 : Abhishek Arya of Google Chrome Security Team using AddressSanitizer

CVE-2012-3620 : Abhishek Arya of Google Chrome Security Team

CVE-2012-3621 : Skylined of the Google Chrome Security Team

CVE-2012-3622 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3623 : Skylined of the Google Chrome Security Team

CVE-2012-3624 : Skylined of the Google Chrome Security Team

CVE-2012-3625 : Skylined of Google Chrome Security Team

CVE-2012-3626 : Apple Product Security

CVE-2012-3627 : Skylined and Abhishek Arya of Google Chrome Security team

CVE-2012-3628 : Apple Product Security

CVE-2012-3629 : Abhishek Arya of Google Chrome Security Team using AddressSanitizer

CVE-2012-3630 : Abhishek Arya of Google Chrome Security Team using AddressSanitizer

CVE-2012-3631 : Abhishek Arya of Google Chrome Security Team using AddressSanitizer

CVE-2012-3632 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3633 : Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3634 : Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3635 : Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3636 : Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3637 : Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3638 : Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3639 : Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3640 : miaubiz

CVE-2012-3641 : Slawomir Blazek

CVE-2012-3642 : miaubiz

CVE-2012-3643 : Skylined of the Google Chrome Security Team

CVE-2012-3644 : miaubiz

CVE-2012-3645 : Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3646 : Julien Chaffraix of the Chromium development community, Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3647 : Skylined of the Google Chrome Security Team

CVE-2012-3648 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3649 : Dominic Cooney of Google and Martin Barbella of the Google Chrome Security Team

CVE-2012-3651 : Abhishek Arya and Martin Barbella of the Google Chrome Security Team

CVE-2012-3652 : Martin Barbella of Google Chrome Security Team

CVE-2012-3653 : Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3654 : Skylined of the Google Chrome Security Team

CVE-2012-3655 : Skylined of the Google Chrome Security Team

CVE-2012-3656 : Abhishek Arya of Google Chrome Security Team using AddressSanitizer

CVE-2012-3657 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3658 : Apple

CVE-2012-3659 : Mario Gomes of netfuzzer.blogspot.com, Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3660 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3661 : Apple Product Security

CVE-2012-3663 : Skylined of Google Chrome Security Team

CVE-2012-3664 : Thomas Sepez of the Chromium development community

CVE-2012-3665 : Martin Barbella of Google Chrome Security Team using AddressSanitizer

CVE-2012-3666 : Apple

CVE-2012-3667 : Trevor Squires of propaneapp.com

CVE-2012-3668 : Apple Product Security

CVE-2012-3669 : Apple Product Security

CVE-2012-3670 : Abhishek Arya of Google Chrome Security Team using AddressSanitizer, Arthur Gerkis

CVE-2012-3671 : Skylined and Martin Barbella of the Google Chrome Security Team

CVE-2012-3672 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3673 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3674 : Skylined of Google Chrome Security Team

CVE-2012-3675 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3676 : Julien Chaffraix of the Chromium development community

CVE-2012-3677 : Apple

CVE-2012-3678 : Apple Product Security

CVE-2012-3679 : Chris Leary of Mozilla

CVE-2012-3680 : Skylined of Google Chrome Security Team

CVE-2012-3681 : Apple

CVE-2012-3682 : Adam Barth of the Google Chrome Security Team

CVE-2012-3683 : wushi of team509 working with iDefense VCP

CVE-2012-3684 : kuzzcc

CVE-2012-3685 : Apple Product Security

CVE-2012-3686 : Robin Cao of Torch Mobile (Beijing)

CVE-2012-3687 : kuzzcc

CVE-2012-3688 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3692 : Skylined of the Google Chrome Security Team, Apple Product Security

CVE-2012-3699 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3700 : Apple Product Security

CVE-2012-3701 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3702 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3703 : Apple Product Security

CVE-2012-3704 : Skylined of the Google Chrome Security Team

CVE-2012-3705 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3706 : Apple Product Security

CVE-2012-3707 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

CVE-2012-3708 : Apple

CVE-2012-3709 : Apple Product Security

CVE-2012-3710 : James Robinson of Google

CVE-2012-3711 : Skylined of the Google Chrome Security Team

CVE-2012-3712 : Abhishek Arya of the Google Chrome Security Team using AddressSanitizer

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iTunes Store: Download options when purchasing TV seasons, season passes, movie bundles, music box sets, or individual movies or TV episodes

iTunes Store: Download options when purchasing TV seasons, season passes, movie bundles, music box sets, or individual movies or TV episodesLearn about the download options you have when you purchase a TV season, Season Pass, movie bundle, music box set, or an individual movie or TV episode using iTunes 11 or iOS 6 or later.

">ACUtil.setPOD('us~en'); var articleId = "HT5731"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('HT5731', 'iTunes Store: Download options when purchasing TV seasons, season passes, movie bundles, music box sets, or individual movies or TV episodes', 'en_US', 'unknown');ACUtil.getMultipleOffers('PL133,PL220,PL113,133929', 'HOWTO_ARTICLES', 'en_US', 'false');ACUtil.reportView('HT5731', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('HT5731', store.get('position'));store.remove('HT5731');store.remove('position');}, 3000);*///store.set('HT5731', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('HT5731');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff iTunes Store: Download options when purchasing TV seasons, season passes, movie bundles, music box sets, or individual movies or TV episodes Summary

Learn about the download options you have when you purchase a TV season, Season Pass, movie bundle, music box set, or an individual movie or TV episode using iTunes 11 or iOS 6 or later.

Products Affected

iPad, iPhone, iPod touch, iTunes 11

Collapse All | Expand All

iTunes 11 or laterSeason Passes and completed TV seasons

When you purchase a TV season or Season Pass, you'll be presented with three options:

Clicking the Later button will not download any episodes. You'll be able to download your episodes at any time from iTunes in the Cloud. Clicking the Download All button will download all available episodes. Clicking the Download button will download the earliest unseen episode of the season.Complete my TV season or complete my Season Pass

When you choose to complete a TV season or Season Pass, you'll be presented with three options:

Clicking the Later button will not download any episodes. You'll be able to download your episodes at any time from iTunes in the Cloud. Clicking the Download All button will download all available episodes. Clicking the Download button will download the most recent episode of the season. For example, if the most recently aired episode was episode 12, when you click Download, episode 12 will download.Movie bundles

When you purchase a movie bundle, you'll be presented with three options:

Clicking the Later button will not download any of the movies from the bundle. You'll be able to download your movies at any time from iTunes in the Cloud. Clicking the Download All button will download all movies from the movie bundle. Clicking the Download button will download the first movie from the series.Music box sets, individual movies, and TV episodes

When you purchase a box set, you'll be presented with two options:

Clicking the Later button will not download any songs or videos. You'll be able to download your purchase at any time from iTunes in the Cloud. Clicking the Download button will download all available songs from the box set or individual movie or TV episode.iOS 6 or laterSeason Passes or completed TV seasons

When purchasing a TV season or Season Pass on an iOS device, you'll be presented with two options:

Tapping the Later button will not download any episodes. You'll be able to download your episodes at any time from iTunes in the Cloud. Tapping the Download button will download the earliest episode of the season. Examples: If you have not purchased or downloaded any episodes from a season, episode 1 of that season will download. If you have previously purchased or downloaded episode 3 of a season, episode 4 of that season will download. Complete my TV season or complete my Season Pass

When you choose to complete a TV season or Season Pass on an iOS device, you'll be presented with two options:

Tapping the Later button will not download any episodes. You'll be able to download your episodes at any time from iTunes in the Cloud. Tapping the Download button will download the most recent episode of the season. For example, if the most recently aired episode was episode 12, when you tap Download, episode 12 will download.Movie bundles

When you purchase a movie bundle, you'll be presented with two options:

Tapping the Later button will not download any movies from the bundle. You'll be able to download your movies at any time from iTunes in the Cloud. Clicking the Download button will download the first movie from the series.Music box sets, individual movies, and TV episodes

When you purchase a box set, individual movie, or TV episode using an iOS device, you'll be presented with two options:

Tapping the Later button will not download any songs or videos. You'll be able to download your purchase at any time from iTunes in the Cloud. Tapping the Download button will download all available songs from the box set or individual movie or TV episode.Additional Information

Some features are not available in all countries and require iTunes in the Cloud support. If your region or country does not have iTunes in the Cloud support, your content will download at the time of purchase.

$('articlecontent').select('img').each(function(element) { if(element.width > 640 ){ var imageDiv = document.createElement('div'); imageDiv.setStyle({ 'display':'block', 'width':'660px', 'overflow':'auto', 'border':'1px solid #dedede','margin-right': '15px'}); element.parentNode.replaceChild(imageDiv, element); imageDiv.appendChild(element); } }); $('articlecontent').select('table').each(function(element) { if(element.width > 660 || element.offsetWidth>660){ var tableDiv = document.createElement('div'); tableDiv.setAttribute("class","kbtablecontainer"); element.setAttribute("style","margin-bottom:0px !important"); element.parentNode.replaceChild(tableDiv, element); tableDiv.appendChild(element); } }); Rate this article:Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problemOne Moment PleaseThanks for rating this article Not helpful Somewhat helpful Helpful Very helpful Solved my problem Share this article Twitter Facebook Last Modified: Apr 19, 2013 Article: HT5731 Views: 44654 Rating: 2.0/5 Stars
(67 Responses) KmLoader.isOmnitureSupported='true'; Event.observe(window, 'load', function() { new KmLoader('2', 0, 0, 'iTunes Store: Download options when purchasing TV seasons, season passes, movie bundles, music box sets, or individual movies or TV episodes', 0, 0, 'en_US', 0, 0, 'support_site.related_articles.HT5731',undefined,undefined,'HT5731');}); Event.observe(window, 'load', function() { new KmLoader('1', 0, 0, 'iTunes Store: Download options when purchasing TV seasons, season passes, movie bundles, music box sets, or individual movies or TV episodes', 0, 0, 'en_US', 0, 0, 'support_site.related_discussions.HT5731'); }); Related Discussions More discussions Related Articles Ask other users about this articlein Apple Support Communities Wait... See all questions on this articleSee all questions I have asked

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Wi-Fi base stations: How to set up and configure AirPort Express for AirPlay and iTunes

Wi-Fi base stations: How to set up and configure AirPort Express for AirPlay and iTunesLearn how to set up and configure AirPort Express for AirPlay and iTunes.

">ACUtil.setPOD('us~en'); var articleId = "HT4587"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('HT4587', 'Wi-Fi base stations: How to set up and configure AirPort Express for AirPlay and iTunes', 'en_US', 'unknown');ACUtil.getMultipleOffers('131955,124986,PF4,131620', 'HOWTO_ARTICLES', 'en_US', 'false');ACUtil.reportView('HT4587', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('HT4587', store.get('position'));store.remove('HT4587');store.remove('position');}, 3000);*///store.set('HT4587', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('HT4587');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff Wi-Fi base stations: How to set up and configure AirPort Express for AirPlay and iTunes Summary

Learn how to set up and configure AirPort Express for AirPlay and iTunes.

Products Affected

AirPort Express 802.11n (1st Generation), AirPort Express Base Station, AirPort Extreme 802.11n (2nd Generation), iTunes

This article explains how to stream music from iTunes on your Mac or PC, or from your iPhone, iPad, or iPod touch (iOS 5.1 or later) to your stereo or speakers using AirPort Express as a standalone Wi-Fi base station or as one of several Wi-Fi base stations.

Note: If you would also like to stream movies and photos to your television, consider adding an Apple TV to your existing Wi-Fi network.

Note: Music streaming from iTunes, iPhone, iPad, or iPod touch is done via AirPlay. For an overview of AirPlay features, see the iTunes AirPlay page. For more details about AirPort Express and music sharing, see the AirPort Express Music Sharing page.

Some things you should know about AirPort Express with AirPlay

Use powered speakers with a stereo mini-jack connector. Do not connect USB speakers to AirPort Express. Do not connect AirPort Express to the phono jack on your stereo. You can stream iTunes music to more than one AirPort Express at a time by choosing Multiple Speakers from the speakers pop-up menu. Only one computer at a time can stream music to AirPort Express. You can connect your AirPort Express to your home stereo or powered speakers using a digital fiber optic cable, analog mini-stereo-to-dual-RCA cable, or mini-stereo to mini-stereo cable (depending on what type of connectors your stereo uses) connected to the Line Out port. Wireless computers within range of AirPort Express can wirelessly stream music to it using iTunes 4.6 or later. You may connect an optional power cord if you are setting up your AirPort Express away from a power outlet.

Things to consider before you begin

Start with a plan for the physical layout. Depending on whether you have an existing Wi-Fi network, or if you are using your AirPort Express as a standalone Wi-Fi device, there are several options available for you to choose from. When using Ethernet, Cat6 cable is recommended. The layout you choose should take into account environmental factors such as physical access, location, range, radio frequency interference, etc. You will need to consider what AirPort Utility settings to adopt. You will need to know whether you are using an AirPort Express (802.11b/g) or an AirPort Express (802.11a/b/g/n).

If you will be using more than one Wi-Fi base station, it may be helpful to read the article Extending the range of your wireless network by adding additional Wi-Fi base stations.

Different usage scenarios for the AirPort Express, and how to set them up
 

AirPort Express as a standalone simultaneous Wi-Fi base station, and iTunes music device

The AirPort Express is the only Wi-Fi base station. It provides simultaneous Wi-Fi access and AirPlay streaming.

This configuration requires that the AirPort Express is in physical cable range of both the audio device and the DSL/Cable router at the same time.

How to Set It Up

Connect your DSL or cable modem to your AirPort Express using the WAN Ethernet port. Connect your AirPort Express to your home stereo or powered speakers. Plug AirPort Express into the power outlet. There is no "on" switch. Use AirPort Utility to create a new network. Ensure that "Enable AirPlay/AirTunes" is checked in the Music tab. Open iTunes on your computer and choose the AirPort Express(es) you wish to stream music through from the speakers pop-up menu in the lower right-hand corner of the iTunes window.

 

Connecting to an existing Wi-Fi network as part of a roaming network

The AirPort Express is connected to the primary Wi-Fi base station with Ethernet. It extends the range of an existing Roaming Wi-Fi network and provides AirPlay streaming.

How to Set It Up

AirPort Utility 6.1

Ensure that the AirPort base station Ethernet cables are connected as above Launch AirPort Utility 6.1. The Assistant will automatically configure the Roaming network

AirPort Utility 5.6.1

Connect your AirPort Express to your home stereo or powered speakers. Plug AirPort Express into the power outlet. There is no "on" switch. Connect an Ethernet cable (Cat6) from a LAN port of the primary Wi-Fi base station to the Ethernet port of the AirPort Express. Use AirPort Utility to configure the AirPort Express as part of a Roaming network. For steps to configure a Roaming network, read Setting up and configuring a roaming network (802.11 a/b/g/n). Ensure that "Enable AirPlay/AirTunes" is checked in the AirPort Utility Music tab. Open iTunes on your computer and choose the AirPort Express(es) you wish to stream music through from the speakers pop-up menu in the lower right-hand corner of the iTunes window.

 

Connecting to an existing Wi-Fi network, exclusively for iTunes music

AirPort Express used exclusively for AirPlay by setting it up in Client Mode.

Choose this configuration if the computer containing your iTunes library may be out of direct range of the AirPort Express, but is within range of the Wi-Fi network.

How to Set It Up

Connect your AirPort Express to your home stereo or powered speakers. From your computer, join the wireless network. Use the AirPort status menu in the menu bar on a Mac. On a Windows-based computer, hold the pointer over the wireless connection icon until you see your AirPort network name (SSID), and choose it from the list if there are multiple networks available. Enter the network password, if necessary. Open iTunes on your computer and choose the AirPort Express(es) you wish to stream music through from the speakers pop-up menu in the lower-right corner of the iTunes window.

 

Connecting to an existing Wi-Fi network as part of a legacy WDS or Extended Network

AirPort Express extends Wi-Fi network range and streams iTunes music simultaneously using Extended Network for AirPort Express with 802.11n, or legacy WDS with AirPort Express 802.11g from another Wi-Fi base station.

Due to the overhead required for this configuration, you may expect AirPlay drop-outs such as intermittent loss of audio.

How to Set It Up

Connect your AirPort Express to your home stereo or powered speakers. Plug AirPort Express into the power outlet. There is no "on" switch. If you are setting up an AirPort Express (802.11a/b/g/n) with other 802.11a/b/g/n Wi-Fi base stations, read Setting up and configuring an extended wireless network (802.11n) OR, if you are setting up an AirPort Express (802.11b/g) with other 802.11b/g Wi-Fi base stations, read Setting up and configuring a Wireless Distribution System (802.11b/g). Ensure that "Enable AirPlay/AirTunes" is checked in the AirPort Utility Music tab. Open iTunes on your computer and choose the AirPort Express(es) you wish to stream music through from the speakers pop-up menu in the lower right-hand corner of the iTunes window.
Note: Apple doesn’t recommend combining 802.11 b/g and 802.11 a/b/g/n Wi-Fi base stations in the same network.

 

$('articlecontent').select('img').each(function(element) { if(element.width > 640 ){ var imageDiv = document.createElement('div'); imageDiv.setStyle({ 'display':'block', 'width':'660px', 'overflow':'auto', 'border':'1px solid #dedede','margin-right': '15px'}); element.parentNode.replaceChild(imageDiv, element); imageDiv.appendChild(element); } }); $('articlecontent').select('table').each(function(element) { if(element.width > 660 || element.offsetWidth>660){ var tableDiv = document.createElement('div'); tableDiv.setAttribute("class","kbtablecontainer"); element.setAttribute("style","margin-bottom:0px !important"); element.parentNode.replaceChild(tableDiv, element); tableDiv.appendChild(element); } }); Rate this article:Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problemOne Moment PleaseThanks for rating this article Not helpful Somewhat helpful Helpful Very helpful Solved my problem

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iPod for Windows: Connecting multiple iPod devices to iTunes

iPod for Windows: Connecting multiple iPod devices to iTunesWhile iTunes for Windows allows you to connect multiple iPod devices simultaneously to the same computer for charging, you cannot sync your data from the computer to all the iPod devices at the same time.

">ACUtil.setPOD('us~en'); var articleId = "HT3622"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('HT3622', 'iPod for Windows: Connecting multiple iPod devices to iTunes', 'en_US', 'unknown');ACUtil.getMultipleOffers('PL109,PL180,PL111,PL110,PL112,PF4', 'HOWTO_ARTICLES', 'en_US', 'false');ACUtil.reportView('HT3622', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('HT3622', store.get('position'));store.remove('HT3622');store.remove('position');}, 3000);*///store.set('HT3622', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('HT3622');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff iPod for Windows: Connecting multiple iPod devices to iTunes Summary

While iTunes for Windows allows you to connect multiple iPod devices simultaneously to the same computer for charging, you cannot sync your data from the computer to all the iPod devices at the same time.

Products Affected

iPod, iPod classic, iPod mini, iPod nano, iPod shuffle, iTunes

Although FireWire and USB connections will allow multiple iPod devices to be connected to the computer at the same time, iTunes for Windows works best with only one iPod connected at a time. If you plan to connect multiple iPod devices to the same computer, eject any iPod devices that you are not using from iTunes.

$('articlecontent').select('img').each(function(element) { if(element.width > 640 ){ var imageDiv = document.createElement('div'); imageDiv.setStyle({ 'display':'block', 'width':'660px', 'overflow':'auto', 'border':'1px solid #dedede','margin-right': '15px'}); element.parentNode.replaceChild(imageDiv, element); imageDiv.appendChild(element); } }); $('articlecontent').select('table').each(function(element) { if(element.width > 660 || element.offsetWidth>660){ var tableDiv = document.createElement('div'); tableDiv.setAttribute("class","kbtablecontainer"); element.setAttribute("style","margin-bottom:0px !important"); element.parentNode.replaceChild(tableDiv, element); tableDiv.appendChild(element); } }); Rate this article:Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problemOne Moment PleaseThanks for rating this article Not helpful Somewhat helpful Helpful Very helpful Solved my problem Share this article Twitter Facebook

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Recovering a forgotten iTunes Store account name

Recovering a forgotten iTunes Store account nameYou can easily recover your iTunes Store account name if you have forgotten it.

">ACUtil.setPOD('us~en'); var articleId = "HT1920"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('HT1920', 'Recovering a forgotten iTunes Store account name', 'en_US', 'unknown');ACUtil.getMultipleOffers('131629', 'HOWTO_ARTICLES', 'en_US', 'false');ACUtil.reportView('HT1920', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('HT1920', store.get('position'));store.remove('HT1920');store.remove('position');}, 3000);*///store.set('HT1920', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('HT1920');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff Recovering a forgotten iTunes Store account name Summary

You can easily recover your iTunes Store account name if you have forgotten it.

Products Affected

iTunes Store

If you have forgotten your iTunes Store account name, you can recover it if you have made iTunes Store purchases by following these instructions:

Note: In most cases, your iTunes Store account name will be your email address. You may want to try signing in using your email address as your iTunes Store account name. 

Open iTunes Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist). Choose File > Get Info. Click the Summary tab.

The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.

$('articlecontent').select('img').each(function(element) { if(element.width > 640 ){ var imageDiv = document.createElement('div'); imageDiv.setStyle({ 'display':'block', 'width':'660px', 'overflow':'auto', 'border':'1px solid #dedede','margin-right': '15px'}); element.parentNode.replaceChild(imageDiv, element); imageDiv.appendChild(element); } }); $('articlecontent').select('table').each(function(element) { if(element.width > 660 || element.offsetWidth>660){ var tableDiv = document.createElement('div'); tableDiv.setAttribute("class","kbtablecontainer"); element.setAttribute("style","margin-bottom:0px !important"); element.parentNode.replaceChild(tableDiv, element); tableDiv.appendChild(element); } }); Rate this article:Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problemOne Moment PleaseThanks for rating this article Not helpful Somewhat helpful Helpful Very helpful Solved my problem Share this article Twitter Facebook Last Modified: May 15, 2013 Article: HT1920 Views: 734475 Rating: 3.0/5 Stars
(1480 Responses) LanguagesCeštinaDanskDeutschEnglishEspañolSuomiFrançaisMagyarBahasa IndonesiaItaliano??????NederlandsNorsk BokmålPolskiPortuguês (Brasil)PortuguêsP??????Svenska???Türkçe???????? KmLoader.isOmnitureSupported='true'; Event.observe(window, 'load', function() { new KmLoader('2', 0, 0, 'Recovering a forgotten iTunes Store account name', 0, 0, 'en_US', 0, 0, 'support_site.related_articles.HT1920',undefined,undefined,'HT1920');}); Event.observe(window, 'load', function() { new KmLoader('1', 0, 0, 'Recovering a forgotten iTunes Store account name', 0, 0, 'en_US', 0, 0, 'support_site.related_discussions.HT1920'); }); Related Discussions More discussions Related Articles Ask other users about this articlein Apple Support Communities Wait... See all questions on this articleSee all questions I have asked

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iTunes Store: About Pre-orders

iTunes Store: About Pre-ordersYou can pre-order music and movies from the iTunes Store prior to their public release date. Pre-ordered items will download when they become available. 

">ACUtil.setPOD('us~en'); var articleId = "HT5714"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('HT5714', 'iTunes Store: About Pre-orders', 'en_US', 'unknown');ACUtil.getMultipleOffers('131629,PF4', 'HOWTO_ARTICLES', 'en_US', 'false');ACUtil.reportView('HT5714', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('HT5714', store.get('position'));store.remove('HT5714');store.remove('position');}, 3000);*///store.set('HT5714', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('HT5714');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff iTunes Store: About Pre-orders Summary

You can pre-order music and movies from the iTunes Store prior to their public release date. Pre-ordered items will download when they become available. 

Products Affected

iTunes, iTunes Store

If an item isn't yet available, you may be able to pre-order it. You can then download it when it becomes available. Items available for pre-order will have an orange pre-order button that displays the pre-order price. Most pre-orders will show an expected release date near or below the pre-order button. When the pre-order item becomes available, you will receive an email notification that will let you know when you can download the item. You may also receive one or more emails if there are any changes to the status of your pre-order.

Some pre-orders include songs that are available for download immediately. When you pre-order, you will be charged only for these songs and you will receive them immediately.

To pre-order an item Click or tap the pre-order button. Click or tap Pre-order on the confirmation dialog.
When you've successfully completed a pre-order, you will be presented with a thank-you page.Downloading a pre-ordered item

When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

To view, cancel, or see the expected release dates for your pending pre-orders Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.

 

$('articlecontent').select('img').each(function(element) { if(element.width > 640 ){ var imageDiv = document.createElement('div'); imageDiv.setStyle({ 'display':'block', 'width':'660px', 'overflow':'auto', 'border':'1px solid #dedede','margin-right': '15px'}); element.parentNode.replaceChild(imageDiv, element); imageDiv.appendChild(element); } }); $('articlecontent').select('table').each(function(element) { if(element.width > 660 || element.offsetWidth>660){ var tableDiv = document.createElement('div'); tableDiv.setAttribute("class","kbtablecontainer"); element.setAttribute("style","margin-bottom:0px !important"); element.parentNode.replaceChild(tableDiv, element); tableDiv.appendChild(element); } }); Rate this article:Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problemOne Moment PleaseThanks for rating this article Not helpful Somewhat helpful Helpful Very helpful Solved my problem Share this article Twitter Facebook Last Modified: May 6, 2013 Article: HT5714 Views: 10756 Rating: 5.0/5 Stars
(8 Responses) LanguagesCeštinaDanskDeutschEnglishEspañolSuomiFrançaisMagyarBahasa IndonesiaItaliano??????NederlandsNorsk BokmålPolskiPortuguês (Brasil)PortuguêsP??????Svenska???Türkçe???????? KmLoader.isOmnitureSupported='true'; Event.observe(window, 'load', function() { new KmLoader('2', 0, 0, 'iTunes Store: About Pre-orders', 0, 0, 'en_US', 0, 0, 'support_site.related_articles.HT5714',undefined,undefined,'HT5714');}); Event.observe(window, 'load', function() { new KmLoader('1', 0, 0, 'iTunes Store: About Pre-orders', 0, 0, 'en_US', 0, 0, 'support_site.related_discussions.HT5714'); }); Related Discussions More discussions Related Articles Ask other users about this articlein Apple Support Communities Wait... See all questions on this articleSee all questions I have asked

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iTunes for Windows: Additional troubleshooting tips for burning issues

iTunes for Windows: Additional troubleshooting tips for burning issuesLearn some additional steps to troubleshoot burning issues.

Using iTunes for Windows, you can easily "burn" audio, data, and MP3 CDs with most major disc drives, including:

CD-R CD-RW DVD-R/RW DVD+R/RW

Here are a few tips you can try to solve common issues burning discs with iTunes for Windows.

Download and install the latest version of iTunes. See "Can't burn a CD in iTunes for Windows" for basic troubleshooting steps. If you continue to have difficulty, then continue with the additional troubleshooting steps below.">ACUtil.setPOD('us~en'); var articleId = "TS1374"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('TS1374', 'iTunes for Windows: Additional troubleshooting tips for burning issues', 'en_US', 'unknown');ACUtil.getMultipleOffers('PP67,PL115', 'TROUBLESHOOTING_ARTICLES', 'en_US', 'false');ACUtil.reportView('TS1374', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('TS1374', store.get('position'));store.remove('TS1374');store.remove('position');}, 3000);*///store.set('TS1374', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('TS1374');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff iTunes for Windows: Additional troubleshooting tips for burning issues Products Affected

iTunes 7 for Windows, iTunes 8 for Windows, Microsoft Windows XP SP2, Vista and 7

Symptoms

Learn some additional steps to troubleshoot burning issues.

Using iTunes for Windows, you can easily "burn" audio, data, and MP3 CDs with most major disc drives, including:

CD-R CD-RW DVD-R/RW DVD+R/RW

Here are a few tips you can try to solve common issues burning discs with iTunes for Windows.

Download and install the latest version of iTunes. See "Can't burn a CD in iTunes for Windows" for basic troubleshooting steps. If you continue to have difficulty, then continue with the additional troubleshooting steps below. Resolution

If after following the instructions in this document you still can't read or burn discs, try the following:

Try other software Open a different music player, such as Windows Media Player, and test if it can play a CD you've burned. Open the CD burning software that came with your computer or disc drive, and test to see if it can burn a CD.

If you're not able to read or burn discs using other software, there may be a more general issue with your computer or the drive. You should probably contact your computer or drive manufacturer for help. In the mean time, try the tips below.

Use good blank discs

Some brands of blank discs may work better with your drive than others. Check the disc manufacturer's website for the brand of blank discs you are using. Many brands post lists of drives that have issues burning to their discs. They may also publish tips on how to troubleshoot burning issues.

You can use the chart below as a general guideline to assess what types of CD-R media are compatible with different drive types.

Drive Type Drive Type Logo CD-RW Speed Range Media Type Supported Multi Speed Drive 1x ~ 4x Multi Speed CD-RW media High Speed Drive 4x ~ 16x Multi Speed CD-RW media
High Speed CD-RW media Ultra Speed Drive 16x ~ 24x Multi Speed CD-RW media
High Speed CD-RW media
Ultra Speed CD-RW media

 

Check for software updates

Microsoft or your computer's manufacturer may have released updated software. Check to see if there are updates to Windows or to the software that controls the drive. Check your computer manufacturer's website for updates, particularly for updates to the CD or DVD drive. If you bought the drive separately from the computer, check the drive manufacturer's website. See this document for additional information on updating software for Windows.

Check for firmware updates

From time to time manufacturers publish updates to a CD or DVD drive's internal software (known as firmware). Check your computer manufacturer's website for firmware updates first. This is important because the internal drives used by some companies (including Dell) require special firmware. If an update is not available from the computer manufacturer, check with the company that made the drive.

Updating your drive's firmware is a particularly good troubleshooting step if iTunes is showing a 2122, 2123, or 2131 error when trying to burn a CD. For optical drives manufactured by Aopen, firmware updates can be downloaded at http://download.aopen.com.tw/.

Important: Use special care when installing firmware updates. Incorrectly installing a firmware update could damage the drive and make it unusable. Always check with the computer manufacturer first before checking with the drive manufacturer.

Tip: If you need help with the next two steps, contact the company that manufactured your computer or drive.

Check hardware configuration

Check if your computer's drive is capable of Direct Memory Access (DMA). If so, turn on that feature and make sure the drive is not set to use Programmed Input Output (PIO). DMA and PIO are two ways a drive can be configured to connect and transfer data to a computer. PIO is the slower method. This could affect the drive's performance. If you have two drives, make sure the other drive is not using PIO either. It could affect the drive you are trying to use with iTunes. Check with the computer or drive manufacturer for additional information.

To turn on DMA:

Open Device Manager (right-click on My Computer (Windows XP and Windows 2000) or Computer (Windows Vista and Windows 7) and in the shortcut menu, click Manage) Select Device Manager. Click the plus sign, or arrow, next to IDE ATA/ATAPI controllers.

Right-click on the IDE bus that contains the optical drive and in the shortcut menu, click Properties. Click the Advanced Settings tab.
Make sure the Transfer Mode for the devices on the bus is set to DMA if available, not PIO Only.

Check drive audio cable

Some internal drives (such as the MediaStor CD-R/RW 52x24x52x) have a 2- to 4-pin analog audio cable that must be plugged into the main motherboard. This is in addition to the wider 40- to 80-pin ATA or IDE cable that connects the drive to the logic board. If the analog audio cable is not plugged in, the drive can behave in erratic ways.

Remove iPod and test

If you connect your iPod to the computer via USB and you use a USB burner, try ejecting and disconnecting iPod before trying to burn.

Additional InformationA note about copyrightiTunes software may be used to reproduce materials. It is licensed to you only for reproduction of non-copyrighted materials, materials in which you own the copyright, or materials you are authorized or legally permitted to reproduce. If you are uncertain about your right to copy any material, you should contact your legal advisor. See the iTunes Store Terms of Service for additional information.

$('articlecontent').select('img').each(function(element) { if(element.width > 640 ){ var imageDiv = document.createElement('div'); imageDiv.setStyle({ 'display':'block', 'width':'660px', 'overflow':'auto', 'border':'1px solid #dedede','margin-right': '15px'}); element.parentNode.replaceChild(imageDiv, element); imageDiv.appendChild(element); } }); $('articlecontent').select('table').each(function(element) { if(element.width > 660 || element.offsetWidth>660){ var tableDiv = document.createElement('div'); tableDiv.setAttribute("class","kbtablecontainer"); element.setAttribute("style","margin-bottom:0px !important"); element.parentNode.replaceChild(tableDiv, element); tableDiv.appendChild(element); } }); Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information. Rate this article:Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problemOne Moment PleaseThanks for rating this article Not helpful Somewhat helpful Helpful Very helpful Solved my problem Share this article Twitter Facebook Last Modified: May 6, 2013 Article: TS1374 Views: 1204655 Rating: 2.0/5 Stars
(2402 Responses) LanguagesCeštinaDanskDeutschEnglishEspañolSuomiFrançaisMagyarBahasa IndonesiaItaliano??????NederlandsNorsk BokmålPolskiPortuguês (Brasil)PortuguêsP??????Svenska???Türkçe???????? KmLoader.isOmnitureSupported='true'; Event.observe(window, 'load', function() { new KmLoader('2', 0, 0, 'iTunes for Windows: Additional troubleshooting tips for burning issues', 0, 0, 'en_US', 0, 0, 'support_site.related_articles.TS1374',undefined,undefined,'TS1374');}); Event.observe(window, 'load', function() { new KmLoader('1', 0, 0, 'iTunes for Windows: Additional troubleshooting tips for burning issues', 0, 0, 'en_US', 0, 0, 'support_site.related_discussions.TS1374'); }); Related Discussions More discussions Related Articles Ask other users about this articlein Apple Support Communities Wait... See all questions on this articleSee all questions I have asked

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About the security content of iTunes 10.6.3

About the security content of iTunes 10.6.3This document describes the security content of iTunes 10.6.3.

">ACUtil.setPOD('us~en'); var articleId = "HT5318"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('HT5318', 'About the security content of iTunes 10.6.3', 'en_US', 'unknown');ACUtil.getMultipleOffers('133014,PP23', 'HOWTO_ARTICLES', 'en_US', 'false');ACUtil.reportView('HT5318', 'en_US');// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();// Fix for /*setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('HT5318', store.get('position'));store.remove('HT5318');store.remove('position');}, 3000);*///store.set('HT5318', time.getTime());store.set('timeStart', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(enableAppleInstant == "yes"){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('timeStart') !== null){ var time = new Date();//var timeDiff = time.getTime() - store.get('HT5318');var timeDiff = time.getTime() - store.get('timeStart');var timeSpent = Math.floor(timeDiff/1000);var feedStats = new ACFeedStatistics();// Fix for if (timeDiff About the security content of iTunes 10.6.3 Summary

This document describes the security content of iTunes 10.6.3.

Products Affected

Product Security, iTunes 10

For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website.

For information about the Apple Product Security PGP Key, see "How to use the Apple Product Security PGP Key."

Where possible, CVE IDs are used to reference the vulnerabilities for further information.

To learn about other Security Updates, see "Apple Security Updates".

iTunes 10.6.3

iTunes

Available for: Mac OS X v10.5.8 or later, Windows 7, Vista, XP SP2 or later

Impact: Importing a maliciously crafted .m3u playlist may lead to an unexpected application termination or arbitrary code execution

Description: A heap buffer overflow existed in the handling of .m3u playlists.

CVE-ID

CVE-2012-0677 : Gjoko Krstic of Zero Science Lab

WebKit

Available for: Windows 7, Vista, XP SP2 or later

Impact: Visiting a maliciously crafted website may lead to an unexpected application termination or arbitrary code execution

Description: A memory corruption issue existed in WebKit.

CVE-ID

CVE-2012-0672 : Adam Barth and Abhishek Arya of the Google Chrome Security Team

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Thor 2: The Dark World hits theaters this fall, but you can get lots of great Thor stuff from iTunes right now

Thor 2: The Dark World hits theaters this fall, but you can get lots of great Thor stuff from iTunes right now | iMore.com Skip to main content Android BlackBerry iPhone / iPad Windows Phone webOS SIGN UP|LOG IN iMore Forums Apps Games Accessories Reviews How-To Podcasts Contests iPhone iPad mini iPad iPod touch Apple TV iOS iCloud iTunes Mac Hot: iPhone 5S Guides: iPhone buyers | iPad buyers | iOS users Free: Wallpaper | iPhone apps, games | iPad apps, games Shop Online Cases Chargers Screen protectors Headsets & More Free shipping on orders over $50 Thor 2: The Dark World hits theaters this fall, but you can get lots of great Thor stuff from iTunes right now By Rene Ritchie, Tuesday, Apr 30, 2013 a 11:20 pm 3

The first teaser trailer for Thor 2: The Dark World has hit the internet and... I don't know what to make of it yet. I enjoyed Malekith, the accursed dark elf, as Walt Simonson rendered him in the Thor comics decades ago, but I don't get any real sense of his character here and how it plays into whatever greater story arc they have for Thor this time around. And his look in the film doesn't really wow me so far.

Marvel’s “Thor: The Dark World” continues the big-screen adventures of Thor, the Mighty Avenger, as he battles to save Earth and all the Nine Realms from a shadowy enemy that predates the universe itself. In the aftermath of Marvel’s “Thor” and “Marvel’s The Avengers,” Thor fights to restore order across the cosmos…but an ancient race led by the vengeful Malekith returns to plunge the universe back into darkness. Faced with an enemy that even Odin and Asgard cannot withstand, Thor must embark on his most perilous and personal journey yet, one that will reunite him with Jane Foster and force him to sacrifice everything to save us all.

There seems to be some reverse fish-out-of-water action going on, with Sarah Foster going to Asgard this time instead of Thor going to Earth/Midgard like in the previous film, but other than that... not much is shown.

Hopefully they're building up to Surtur and an adaption of Ragnarok 'n Roll for the third movie in the series, because that's probably the best Thor story ever written, and I'd love to see it brought to film. We'll have to wait until more trailers are released later this summer, and ultimately until Thor 2: The Dark World is released and we've seen it to know for sure, but in the mean time there's lots of great Marvel Thor media on iTunes to tide us over. Here are some of my favorites. (I'm re-watching Avengers for what must be the 12th time on my iPad mini right now.)

Thor (movie)

The Avengers

Thor Visionaries: Walter Simonson Vol. 1: Walt Simonson (comic)

Rene Ritchie

Editor-in-Chief of iMore, co-host of Iterate, Debug, ZEN and TECH, MacBreak Weekly. Cook, grappler, photon wrangler. Follow him on Twitter, App.net, Google+.

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More of: thor, Movies, itunes media ? PreviouslyBlackBerry CEO supposedly says dumb things about the future of tablets, but what are the smart things? There are 3 comments. Add yours. MsLoveTech says: Apr 30, 2013 at 11:30 pm - 5 hours ago

Thanks i Will Check it out

Reply SockRolid says: May 1, 2013 at 1:37 am - 3 hours ago

Natalie Portman FTW!

Reply digitalhomeboy says: May 1, 2013 at 1:40 am - 3 hours ago

You wrote "Sarah Foster" instead of Jane Foster in follow-up paragraph after the quote!

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